Are administrative tasks draining productivity in your workplace? 
Monday, February 18, 2013 3:37:18 PM

When it comes to maintaining high levels of productivity, it is important to look at tasks that may be a drain on time and resources.

According to a recent survey by Canon, one of the main contributors to decreased productivity in the workplace may be the time spent on office administration tasks.

Canon surveyed more than 1,000 people during September 2012 and found that 48 per cent of respondents had seen an increase in their administrative workload, with 27 per cent putting this down to increased regulation of documents and 49 per cent stating that it is because tasks were conducted manually and therefore took a long time.

Assistant general manager at Canon Business Services Australia Jeremy Plint said that business leaders need to look at ways of improving administration processes if they want to see an increase in productivity.

"To boost productivity, businesses need to better understand their current processes, requirements and pain points, identifying those that can be automated through smart technology implementations and effective workflows," Mr Plint explained in a statement issued last week (February 12).

"This will help to alleviate employees of excessive administrative tasks, and focus on the work that matters to them to make more efficient use of their time."

Thanks to advances in modern technology, there are a range of tools that can help reduce administration time.

One example is customer relationship management (CRM) software. CRM systems are designed to improve database management, meaning that you and your employees can quickly access important customer details and information.

This is just one example of how technology can save time, and it is a good idea for managers to explore other options that can help them tidy up their administration processes.

"Administration serves a vital role in organisations, ensuring that they are compliant and can operate efficiently too. However, as the research shows, many workers have seen an increase in administration in their roles and it is taking them away from the core functions of their job," Mr Plint said.

© CRM Australia 2013