Powered by CRM Australia • Waitara NSW Enterprise Support Hotline: (02) 8227 6400
crmMembership
Secure AWS Cloud Book Consultation
Downstream Sports Middleware

Unify Raw Venue Data Into Fan Intelligence

Don't replace your stadium ticketing software. crmMembership operates strictly as a lean ingestion, identity deduplication, and engagement engine sitting directly beneath Ticketmaster, Ticketek, Humanitix, and venue turnstiles.

80% Renewal Success Rate
+35% Engagement Lift
360° Single Supporter View
LEAN MIDDLEWARE PARADIGM
1. Downstream Ticketing Streams
Ticketmaster API Humanitix Webhooks
2. Identity Matching Layer (Deduplicated)

Deterministic & Probabilistic fuzzy matching resolves records to a single "Golden Profile".

3. Live Accounting Sync

Continuous automated ledger entries map directly to Xero.

Everything you need, nothing you don't

We focus strictly on cleaning, matching, and consolidating fan touchpoints to capture maximum corporate value.

Safe & Secure

Your data is always safe with constant backups, enterprise-grade security, and localized Australian hosting configurations.

Fast Ingestion

Get your post-event transaction feeds moving faster than ever with our streamlined API and batch import processing engines.

We Can Scale

Our agile database model and real-time analytical reports mean we are fully prepared to grow alongside your audience base.

Real People

Get fast, easy-to-understand help and support from trained, Sydney-based members of our team, not from automated bots.

See Our Deduplication Logic in Action

Demonstrate to your stakeholders how crmMembership resolves fragmented, real-world ticket entries into a single Golden Supporter Record.

Inbound Event Logs

Ticketing platforms and spreadsheet records contain minor inconsistencies that traditional CRMs fail to merge.

Ticketmaster Name: Al Leech Email: info@crmaus.com.au Mobile: 0412 900 377
Humanitix Name: Alan Leech Email: admin@crmaus.com.au Mobile: 0412 900 377
Manual List Name: A. Leech Email: -- No Email Listed -- Mobile: 0412 900 377

Click the button on the left to trigger the multi-stage matching simulation.

Data-Driven Decisions

Uncover insights that fuel growth

Go beyond basic numbers. Our powerful analytics suite transforms your raw transaction data into actionable intelligence for smarter business strategy.

Supporter Database Segment

Track your audience across key lifecycle categories to measure database retention and identify churn risk early.

8,230 Active Members
4,120 Lapsed Fans
Segment Level Avg. AOV (AUD) Renewal Rate Database Share
Season Pass Holders $350.00 84.2%
51.6%
Corporate / Sponsors $1,200.00 91.5%
5.8%
Single Ticket Buyers $65.00 --
42.6%

Event Attendance

Audit physical gate check-ins to monitor disengagement trends and identify "no-show risk" profiles.

Event Reference Allocated Redeemed Status Flag
Sydney vs Adelaide 12,450 9,760 Optimal Entry
Sydney vs Melbourne 12,450 6,120 Severe No-Shows

Targeted Campaigns

Activate first-party data to automate email reminders and trigger dunning sequences.

Campaign Pipeline Target Segment Conversion
Family Package Offer Lapsed Families 14.6%
Season Renewal Retry Failed Credit Cards 80.2%
Uncompromising Security

Your business is built on trust – So is our platform

Your data is protected on Amazon Web Services (AWS) across redundant data centres, while our Australian-based experts act as an extension of your team, providing the proactive support you need to grow confidently.

24/7 Monitored AWS Infrastructure

You perfect the content. We perfect the subscriber journey.

Focus on what you do best while we handle the complexities. Our partnership models can manage everything from phone & email inquiries and dispatching renewal notices, to handling subscription confirmations and integrating with your distribution channels.

Fully Managed Service

Outsource your entire subscriptions workflow—from customer care to distribution—to our expert Australian-based team.

Discuss Outsourcing

In-House Platform

Leverage our full suite of tools to empower your own team with best-in-class subscription management technology.

Discuss Licensing

Evaluate the Commercial Impact

Adjust the sliders below to calculate how consolidating your data streams and automating payment retries can prevent revenue leakage for your organization.

15,000
$110
18%

Calculated Recovery Potential

Estimated Lost Revenue $297,000
Recovered with crmMembership $59,400

Powerfully simple integrations

crmMembership connects smoothly with your existing ticketing, venue gates, and accounting packages right out of the box.

Ticketmaster
Ticketek
Humanitix
Xero
Stripe Connect
PayPal
Subscriptions Solved

Let's build your success

Whether you’re an established brand or a start-up looking to shake up the subscription world, get in touch with our team to chat about how crmMembership can work with you for the good of your customer.

Say Hello
Detailed analytics and reporting charts
Map of CRM Australia office location
Give Us a Call +61 2 8227 6400
After Hours SMS / Call 0412 900 377
Email Us Directly info@crmaus.com.au
Street Address (Sydney) Suite 1, Level 1, 41-45 Pacific Highway
WAITARA NSW 2077
Mailing Address PO Box 161
HORNSBY NSW 1630